Individual dissertation project comparing older and younger users' mental models and search experiences of Google through a range of qualitative and quantitative methods.
Designing an interactive technology to bring caregiver communities together in support and love during the coronavirus pandemic.
Expert accessibility review based on WCAG 2.1 of a key customer journey reporting prioritized accessibility issues and suggested fixes.
Conducting and analyzing observations to propose design principles for supporting less confident technology users and enabling remote assistance.
Evaluating the usability and overall user experience of the Alzheimer's Society website with remote moderated usability testing.
Designing the information architecture of a website to help people discover and support local artists in their communities.